Privacy policy

VangAI, Hasselt, Belgium. We are the controller for the personal data described on this page. For data about your customers, handled by your assistant, see Data & privacy.

When you book a call or email us, we receive your name, business name, email address, phone number and whatever you choose to tell us about your business. This website does not use tracking or advertising cookies.

To answer your question, prepare and hold the call you booked, send you a quote and, if you become a client, deliver our service. We do not sell your data and do not use it for anything else.

Taking steps at your request before entering into a contract, performing our contract with you, and our legitimate interest in answering business enquiries.

Only the service providers we need to run our business, such as our booking tool and email provider. They process data on our instructions. [List of providers to confirm.]

Enquiries that do not lead to a contract are deleted after 12 months. Client records are kept as long as the contract runs and afterwards for as long as Belgian law requires. [Periods to confirm.]

You can ask to see, correct or delete your data, object to its use or ask for a copy. Email [email protected]. You can also complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).